Improvements to the IRS’s Online Portal

IRS pic


For more than 30 years, David Leoce served as a member of the U.S. Treasury Department. David Leoce retired from the position of supervising special agent in the criminal division of the Internal Revenue Service (IRS).

In a June 2017 press release, the IRS announced a number of new features to taxpayers’ online accounts.

To better serve taxpayers, the IRS has added several features to the online portal it launched in December 2016. With the new changes, taxpayers can now view 18 months’ worth of tax payment history, as well as their payoff amounts and tax balance for each year. Taxpayers can also use the Get Transcript function to retrieve online transcripts of several Form 1040-series. Finally, the system allows taxpayers to provide feedback regarding their online account and give recommendations for improvement.

To protect taxpayers’ confidential information, the IRS requires that they complete a two-step authentication process. Users must enter their name and password as well as a security code the IRS sends to their cellular phones.